Full Shipping and Delivery Policy

We offer easy and reliable shipping Worldwide.

Please note the shipping times below are an estimated guide only. Online orders are not processed over the weekends or public holidays.

Estimated shipping times
We aim to dispatch orders within 24-48 hours.
Please allow a few days for your tracking details to be updated as your order moves through different facilities.
Your items may be split across different parcels due to warehouse availability.
Orders are shipped from our warehouses based in Australia, United States and Hong Kong.
Estimated shipping times are based on city and inner city locations, if you live regionally, please allow additional time for delivery.
Please note, BODYCON COLLECTION is not responsible for any delays caused by couriers. These may happen from time to time and can occur during peak periods. Unforeseen warehouse processing, clearance and customs delays over peak periods may impact the above estimated delivery times. 

Tracking information
Once we ship your package, you will receive more details to track your order via our website through your "Track My Order" link.
You'll be sent numerous notifications via email when your order is in transit or close to delivery, but if you're experiencing delays with viewing the updated tracking information, please get in touch with our friendly customer service team.

Authority to leave
Our trusted courier partners may choose to utilise an Authority to leave service when delivering your order, provided they assess that the delivery address has a safe and secure location for the parcel placement without requiring a signature. It's important to note that in such instances, BODYCON COLLECTION cannot be held responsible in the event the parcel goes missing. We regretfully won't be able to issue refunds or resend the parcel under these circumstances. We appreciate your understanding. 

Changing my shipping details
As we aim to dispatch your order quickly, shipping addresses are final once your order has been placed.
To avoid delivery delays, we ask you to check that these details are correct before confirming your order.
Any amendments to shipping details are required to be emailed to hello@bodyconcollection.com for approval.
Please review your shipping details carefully; we do not accept responsibility for any incorrect shipping addresses.

Cancelling my order
Once your order is confirmed, all cancellation and refund requests are subject to approval.
All requests are required to be emailed to hello@bodyconcollection.com, and our team will be in touch shortly if your cancellation request has been approved. 
All cancellation requests are subject to approval, and BODYCON COLLECTION reserves the right to not approve a cancellation request. These include orders that have been processed and are currently in transit.  

For more details, please see our full policy below, or you can chat with us online or contact our friendly customer care team via email at hello@bodyconcollection.com